What one missed call actually costs you
The homeowner doesn't wait. They call the next name on the list.
48%
Of calls aren't answered by a person
You're on a roof, in a truck, or under a deck when the phone rings.
58%
Of callers don't leave a voicemail
No message means no lead. You never even know they called.
82%
Will call a competitor if you don't answer
The homeowner is still looking. They just move to the next name on the list.
Sources: Invoca home services lead conversion benchmarks (70M+ tracked calls) and CallRail U.S. consumer survey (n=1,000). Home-services benchmarks; results vary by trade, location, hours, and call volume.
An assistant who knows hardscape from decking
Six things he does on every call. Trained on your services, your service area and your booking rules.
Every call picked up, including 11 pm
No voicemail, no hold music, no "we'll get back to you." He answers on the first ring, every hour of every day.
- First ring, 24/7/365
- Weekends and holidays included
- Overflow when your line is busy
Talks like someone who works there
Interruptions, second thoughts, background noise from a leaf blower. He keeps up with all of it.
- Handles mid-sentence changes
- Understands trade vocabulary
- No phone-tree menus
The tire-kickers never reach your calendar
He asks what you would ask, then scores the lead against your rules before anything gets booked.
- Project type, size and town
- Out-of-area calls filtered out
- Your questions, your rules
Straight onto your real calendar
He reads your live availability and offers only slots you can actually make. No double bookings, no callback tag.
- Live calendar sync
- Drive-time buffers respected
- Confirmation text to both of you
Every call on file, word for word
Recording, transcript and a plain-English summary land on the contact record before you are back in the truck.
- Searchable transcripts
- Summary texted and emailed
- Nothing lost when staff change
Anyone who wants you gets you
No loops, no arguing with a machine. He passes the call over with the context already gathered.
- Instant transfer on request
- Emergencies routed by your rules
- Context passed with the call
From first ring to booked estimate
Ninety seconds, start to finish. You get a text when it's done.
Picks up
First ring, day or night.
Says who he is
Your business name, then straight to the job.
Asks three questions
What, where, and roughly how big.
Offers real slots
Straight off your live calendar.
Books and texts you
Summary lands before you're off site.
Don't take our word for it. Chat with him yourself
Ask him anything a homeowner would. He'll book you an estimate if you let him.
- Replies in seconds, day or night
- Asks the questions you would
- Books the estimate on your calendar
This is a demo. Stoneline Hardscapes is made up, so any estimate he books isn't real and nobody will turn up. Chats may be recorded and reviewed. Please don't share sensitive details. Demo terms
The four we get asked most
Judge for yourself. That's what the live chat above is for.
He hands off. Anyone who asks for a person gets one, immediately, with no argument.
Yes. His script, his qualifying questions and his booking rules are all yours to set.
Recorded and transcribed against the contact record. You can read every word.
Put Mason on your line
Thirty minutes. We'll listen to how your calls are handled now and show you what he'd catch.
Book a free 30-minute call →Chat on every plan from $297/mo · Phone from $597/mo · See pricing